Only a small amount of ashes is required to create your piece. Full guidance is included in your collection pack.

Yes, all unused ashes are carefully returned to you alongside your finished jewellery.

The full process typically takes around 2–4 weeks from the time we receive your collection pack.

Yes. We provide secure packaging and clear instructions to ensure everything is sent safely. All returns are handled using tracked delivery for peace of mind.

Once your collection pack arrives with us, we will notify you so you know it has been received safely.

Yes, we can also work with hair, fur, or other small inclusions. If you have specific requirements, simply include a note or contact us before sending.

Yes, you can select from a range of colours when placing your order to create a piece that feels personal to you.

Don't worry. Our instructions are simple to follow, but if you're unsure at any stage, our team is here to guide and support you. You can message us on Facebook Messenger or send us an email, and we'll be happy to help.

Each piece is handcrafted, so there may be slight variations. The images shown on our website are real examples of jewellery we have created, however colours and finishes may vary slightly from piece to piece. This ensures every item is completely unique and personal to you—no two pieces are ever exactly the same.

If you have any questions at any stage, you can message us on Facebook Messenger or send us an email, and we'll be happy to support you.